A deposit of 50% of the total booking cost is required at the time of reservation. This deposit guarantees your reservation and allows us to prepare for your arrival. The deposit must be paid within 48 hours of booking to secure your stay.
We understand that plans can change, so we offer a partial refund of the deposit under certain conditions:
To cancel your reservation, please get in touch with us via email. Our team must receive and acknowledge your cancellation request to be considered valid. The date and time of the request will determine eligibility for a partial refund.
We appreciate your understanding and cooperation with this policy, which helps us maintain the quality and reliability of our services. If you have any questions or need further clarification, please do not hesitate to contact us.
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